Valentino Virgin Hair will accept refunds of unopened bundles and the hair is in its original condition.  If unwrapped, colored, dyed, or wash we will not accept your return.

If the parcel is delivered unsuccessfully due to an incorrectaddress given by the buyer, we are not responsible for any loss caused, therefore, a refund will not be issued.

Please contact hairvvs1@valentinovirginhair.com within 3 days of purchase for returns.

All returns have a 15% restocking fee and will be deducted from the balance.

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